Smooth operator — with you, it just works!
Answer our guests' questions and keep our hotel operations running smoothly!
Junior Hotel Operation Manager (m/f/d)
Make sure our TIN INN hotels run smoothly — digitally, sustainably and with plenty of room for your own ideas. Become part of our mission to reinvent Germany's hotel industry! From our headquarters in Wassenberg, partly from home as well, you coordinate what keeps TIN INN alive: the smooth operation of our digital, sustainable hotels. You're the pivot point between our locations, teams and systems — making sure everything works, processes run smoothly and quality is never left to chance. And here's the thing: this is no ordinary desk job! With us, every day is different, and we pitch in wherever support is needed. Whether at the desk, in the hotel or directly with a guest: together we make sure our guests feel completely at home.
Apply now →
- ✓ Maintaining, checking and managing reservations in the apaleo property management system
- ✓ Ensuring correct data transfer between booking platforms (e.g. Booking.com, Expedia, our own website) and the PMS
- ✓ Supporting the hotels with queries or issues relating to reservations and system processes
- ✓ Ensuring availability on the hotel emergency line on certain days, 4 p.m. to 8 a.m. the next day, on a rota within the team
- ✓ Flexible support for changing operational tasks at our hotel locations, including on short notice in case of staff shortages or urgent guest matters
- ✓ Carrying out and monitoring facility and housekeeping processes
- ✓ Planning and carrying out operations and sales initiatives
- ✓ Communication with internal and external service providers
- ✓ Optimising occupancy across our locations
- ✓ Maintaining and growing customer relations with key and regular accounts
- ✓ Ordering and monitoring consumables according to our purchasing guidelines
- ✓ Ideally you bring training or professional experience in the hotel or hospitality industry, but you can also apply with comparable experience
- ✓ You're happy when our guests are happy, you offer solutions instead of excuses, and you're always warm and committed
- ✓ You're an organisational talent, work independently and think ahead
- ✓ Your German is excellent, including your spelling — and your English is good enough to help non-German-speaking guests by phone and email too
- ✓ You're not looking for a 9-to-5 job — you're keen on flexible working hours, happy to be reachable at night in an emergency by arrangement, and don't mind lending a hand on-site in the hotels
Your benefits.
- ✓ A secure job: a competitive salary is waiting for you
- ✓ Home-office option: split your work flexibly between headquarters and home
- ✓ Goodies: with our corporate-benefits account you get great discounts at well-known brands for your private shopping
- ✓ Team spirit: a warm, respectful team that truly values your work is waiting for you!
Answers to the most common questions.
This is what we l(o)ve.
Sounds like you?
Send us your application — we're looking forward to it.
The application process.
Your email reaches our HR expert Estelle. We take a close look at every application — and if you've sparked our interest, we can't wait to get to know you better in a personal conversation. Preferably with us in Wassenberg, live and in colour, but online is of course fine as a first step too. When it has “clicked” both for you and for us, we'll soon be welcoming you to team TIN INN!
Send application! →Forster Weg 40
41849 Wassenberg