Introduction and overview
Area of application
Legal bases
Contact details of the person responsible
Storage duration
Rights under the General Data Protection Regulation
Data transfer to third countries
Security of data processing
Communication
Order processing contract (OPC)
Cookies
Customer data
Webhosting (incl. Hetzner)
Website modular systems
Web analysis
E-Mail marketing
Social media
Google Reviews
Closing words
This privacy policy informs you about how we and our service providers process your personal data in accordance with the GDPR and other data protection laws. We endeavour to present all information as clearly and transparently as possible. If you need any clarification, please contact the contact points listed below.
This declaration applies to all personal data that we process as part of our business activities or through contracted service providers. This includes in particular:
all websites and online shops operated by us,
our social media presence and e-mail communication,
mobile apps for various end devices.
We only process your data if at least one of the following conditions is met:
Consent (Art. 6 para. 1 lit. a GDPR): You have expressly authorised us to use your data for a specific purpose.
Contract fulfilment (Art. 6 para. 1 lit. b GDPR): Processing is necessary for the fulfilment of a contract or pre-contractual measures.
Legal obligation (Art. 6 para. 1 lit. c GDPR): We are legally obliged to store certain data.
Legitimate interest (Art. 6 para. 1 lit. f GDPR): Processing is carried out to protect our legitimate interests, unless your fundamental rights prevail.
In addition, national data protection laws such as the BDSG (Germany) or the DSG (Austria) apply.
TIN INN GmbH
Forster Weg 40
41849 Wassenberg
Commercial register: HRB 25129, Aachen Local Court
E-mail: kontakt@tin-inn.com
Phone: +49 (0) 2432 / 8969000
We only store personal data for as long as is necessary for our services or legal obligations. As soon as the purpose no longer applies or you withdraw your consent, we will delete your data, provided there are no statutory retention obligations.
You have the following rights:
information (Art. 15 GDPR): You can find out whether and what data we store about you.
Rectification (Art. 16 GDPR): You can have incorrect data corrected.
Erasure (Art. 17 GDPR): You can request that we erase your data.
Restriction (Art. 18 GDPR): You can request that we only store your data, but no longer use it.
Data portability (Art. 20 GDPR): You can receive your data in a commonly used format.
Objection (Art. 21 GDPR): You can object to the processing.
Complaint (Art. 77 GDPR): You can lodge a complaint with a data protection authority.
Your competent authority in NRW:
Landesbeauftragte für Datenschutz, Kavalleriestraße 2-4, 40213 Düsseldorf, poststelle@ldi.nrw.de
We only transfer data outside the scope of the GDPR (e.g. to the USA) if you consent or if there is another legal basis. In the case of US services, we ensure an appropriate level of data protection, for example through the EU-US Data Privacy Framework or standard contractual clauses.
We protect your data through technical and organisational measures such as encryption (e.g. TLS/HTTPS), access restrictions and regular security checks.
If you contact us by telephone, e-mail or online form, we will store and process your details in order to deal with your enquiry. The data will be stored for as long as is necessary for the respective business case and legal requirements.
We commission external service providers (e.g. web hosts, cloud providers) with the processing of personal data. We conclude so-called order processing contracts with these service providers, which ensure that your data is processed exclusively in accordance with our specifications and in compliance with the GDPR.
Our website uses various cookies to store user-specific information. Below we describe the types of cookies and their purpose:
Cookies are small text files that are stored on your end device by a website. They help to save settings, enable website operation and improve the user experience.
Necessary cookies: Enable basic functions such as shopping basket or login. The website will not function correctly without these cookies.
Functional cookies: Used to optimise website performance and analyse errors.
Comfort cookies: Save personal preferences such as language or font size.
Advertising cookies: Enable personalised advertising and the evaluation of marketing campaigns.
| Cookie name | Purpose | Storage duration | Provider |
|---|---|---|---|
| PHPSESSID | Saves current user session | Until the end of the session | Own website |
| _ga | Differentiation of visitors (Analytics) | 2 years | |
| _gid | User identification for Analytics | 24 hours | |
| _fbp | Facebook ad conversions | 3 months | Meta |
| NID | Google Maps settings | 6 months | |
| cookie_consent | Saves cookie settings | 1 year | Own website |
You can individually manage or delete cookies in your browser. You can find instructions on how to do this for common browsers such as Chrome, Firefox, Safari, Edge and Internet Explorer. Please note that blocking cookies may restrict the functionality of the website.
We obtain your consent for the use of cookies (Art. 6 para. 1 lit. a GDPR), except for technically necessary cookies that are based on our legitimate interest (Art. 6 para. 1 lit. f GDPR).
To fulfil our services and contracts, we collect customer data such as name, address, contact details, payment information and contract data. The data is only stored for as long as is necessary for the fulfilment of the contract and legal obligations. Data will only be passed on to third parties with your express consent or if required by law.
Data subjects: Visitors to our website
Purpose: Professional hosting and reliable operation of our website
Processed data: IP address, time of access, browser used, operating system, referrer URL, host name of the accessing computer, possibly other technical information
Storage period: Log files are usually deleted after 14 days
Legal basis: Art. 6 para. 1 lit. f GDPR (legitimate interest)
We use the services of Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany, to host our website. Hetzner operates data centres in Germany and Finland and specialises in high-performance, secure and sustainable hosting.
We want to provide you with a fast, stable and secure website. To do this, we need a reliable hosting provider that fulfils the technical requirements for trouble-free and secure operation of our website. Hetzner offers us this basis by storing and processing all data securely on servers in Germany or Finland.
When you visit our website, certain technical data is automatically processed by Hetzner and stored in so-called server log files. This includes in particular
The full Internet address (URL) of the page called up
Browser type and version
Operating system used
The address of the previously visited page (referrer URL)
Host name and IP address of the accessing end device
Date and time of access
Amount of data transferred
Status messages (e.g. error codes)
This data is stored and analysed exclusively to ensure the smooth operation of the website, to improve the service and to detect and defend against attacks. This data is not merged with other data sources.
The log files with the above-mentioned data are generally stored by Hetzner for 14 days and then automatically deleted, provided that there are no statutory retention obligations or the data is not required for longer for security reasons.
You have the right to information, correction, deletion and restriction of the processing of your personal data at any time. The storage of the data is technically necessary so that the website can be displayed correctly; an objection to the processing is therefore only possible if you do not visit our website.
We have concluded an order processing contract with Hetzner in accordance with Art. 28 GDPR. This ensures that Hetzner only processes personal data in accordance with our instructions and within the framework of the General Data Protection Regulation.
We use modular systems for the simple administration and design of our website. In the process, technical usage data and possibly personal data (e.g. IP address, location data) may be processed by the provider. For details, please refer to the privacy policy of the respective modular system provider.
We use analysis tools such as Google Analytics to optimise our website. Pseudonymised usage data (e.g. click behaviour, session duration, location) is recorded. This data is only stored and processed with your consent and in compliance with data protection regulations.
To send newsletters and promotional emails, we process your email address and any other information you provide voluntarily. You can object to receiving newsletters at any time and unsubscribe.
We operate profiles on various social media platforms and may integrate their functions on our website. In doing so, personal data may be processed by the platform providers, including outside the EU. You can find more information on the respective platforms in the specific sections of this statement and in the privacy statements of the providers.
We display Google reviews on our website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Processed data:
Evaluation text
Star rating
Pseudonymised user ID
IP-Adresse
Device information
Purpose:
Presentation of customer feedback on our website
Quality assurance of our services
Legal basis: Art. 6 para. 1 lit. a GDPR (consent)
Data transfer:
The ratings are stored on Google servers, which may also be located outside the EU. Google is a participant in the EU-US Data Privacy Framework and uses standard contractual clauses to ensure the level of data protection.
Cancellation:
You can delete your rating at any time via your Google account or contact us so that we can arrange for it to be deleted.
We hope that this privacy policy has provided you with a comprehensive overview. If you have any questions or concerns, please get in touch with the contact points listed above. We reserve the right to amend the privacy policy if necessary.
